Obama's Plan: Where's Your Opportunity? Part II

Continuing in our analysis of The Plan, by R. Emanuel and B. Reed:

What’s the connection?
This installment does not attempt to debate the merits of, or offer an opinion on, The Plan. Rather, it accepts as reality the intentions and ability of those in power to execute it. An ongoing discussion on feasibility, motivation, or any other aspect of The Plan is most welcome, but beyond the scope of primary blog content. The goal of these installments is to illuminate direction and identify opportunities for small businesses in the changes prescribed by the new leadership in Washington, D.C.

The author of this blog encourages the reader to remain aware of current events but to remember that rarely and only in extreme circumstances do singular events alter the long term policy intentions of a Presidential administration. Events such as the recent bombing of sites inside Pakistan and/or the change in policy regarding stem cell research, especially when undertaken in such a nascent Presidency, should be understood to be positioning for the long haul. In short, the actions that dominate daily media reports are means, not ends. The Plan is about ends; this blog will suggest means by which they may be accomplished and opportunity areas created therein.

Background
The "bedrock principle" behind The Plan is, “You do your part, and your government, your company, and your country will do theirs (page 52).” By gaining followers to this principle, the authors hope to achieve a "new social contract for economic growth (p 46)" in America.

The first of The Plan’s tenets is “Universal Citizen Service.” To preserve context, the summary provided by the authors is restated here, in its entirety:

If you forget everything else you read in these pages, please remember this: The Plan starts with you. If your leaders aren’t challenging you to do your part, they aren’t doing theirs. We need a real Patriot Act that brings out the patriot in all of us by establishing, for the first time, an ethic of universal citizen service. All Americans between the ages of eighteen and twenty-five should be asked to serve their country by going through three months of basic civil defense training and community service. This is not a draft—nor is it military. Young people will be trained not as soldiers, but simply as citizens who understand their responsibilities in the event of a natural disaster, an epidemic, or a terrorist attack. Universal citizen service will bring Americans of every background together to make America safer and more united in common national purpose (p. 54).

Emanuel and Reed present two options for implementation, both centered on Americans aged 18 to 25. The first involves the creation of a new program:

[T]he nation will enlist them for three months of civilian service. They’ll be asked to report for basic civil defense training in their state or community, where they will learn what to do in the event of biochemical, nuclear or conventional attack; how to assist others in an evacuation; how to respond when a levee breaks or we’re hit by a natural disaster. These young people will be available to address their communities’ most pressing needs (p 62).

The second option, “for those willing to make a longer commitment,” comes with a prescriped expansion of Americorps (p 62) http://www.americorps.org/.


Opportunities
Even as the US government increases its own responsibility and involvement with the economy and its players, there are limits to what it can accomplish. Successful marketers pose questions such as, “What needs are unmet/underserved?” Another way of looking at this might be to say, “What might be in it for me in supporting this effort?” The answer lies in fulfilling the needs of the client—in this case, your community; your government. They know where they want to go; how can we help them get there?

Needs that private enterprise may offer in the execution include:

• Transportation – of youth to and from training centers
• Lodging – of participants and facilitators
• Facilities – principle and support facilities, i.e. medical, storage
• Infrastructure – Where will the training take place? Some communities will require more change and preparation than others.
• Diversion – entertainment for participants and facilitators
• Training – supplying the subject matter experts, trainers, simulators, materials, etc.

Opportunities may also avail in the follow-through. What, the astute observer asks, happens once the training is finished and these young people return to their communities with this knowledge? How can the community take full advantage?

Ongoing reinforcement and ROI for the community can be realized, and private enterprise can find opportunity, through (for example):

• Community meetings on the training - facilitating and moderating discussions on the changing physical and psychological impact the initiative has on the community.
• Executing and managing changes to physical and procedural infrastructure that will inevitably result from the training. This will include residential, commercial and municipal areas.
• Rewarding these youth for their contribution, and validating their sacrifice.

How can we help to ensure these programs maintain an acceptable level of effectiveness? That conditions remain optimal for learning, retention and re-conveyance? How will a program like this alter this generation, and future generations, in terms of their worldview and stewardship? What will be their outlook and long-term goal for our nation?

What will the answers to these questions reveal for the next level of opportunities? And the next…?

WIFM
Anyone who has been given pause noticing our young people isolate themselves behind their iPod earphones will surely be able to appreciate the initiative to re-engage our youth. “Many aspects of our lives,” The Plan offers, “are simply not the common experiences they once were…Opportunity and responsibility go hand in hand (pp 66-67).”

Perhaps this is the time for which many entrepreneurs have been preparing; a chance to profit fairly while strengthening your community.

Next:
Next week’s installment will focus on “Universal College Access,” and will feature expert input from Jennifer Marshall, Director of Education for College Assistance Plus Denver http://www.collegeassistanceplus.com/.

Obama's Plan: Where's Your Opportunity? Part I

On this day, January 20, 2008, Barack Obama is inaugurated as President of the United States.

In 2006, Rahm Emanual http://www.huffingtonpost.com/2008/10/27/obamas-chief-of-staff-rah_n_138240.html, then a US Congressman from Illinois, penned The Plan: Big Ideas for America (The subtitle has since been altered, and is now “Big Ideas for Change in America.”) www.readtheplan.com with fellow Clinton White House veteran and liberal journalist Bruce Reed http://www.ndol.org/ndol_ci.cfm?kaid=86&subid=191&contentid=3420. The book purports “a new social contract for the twenty-first century (Page xviii)” by way of eight high level directions they prescribe.

Emanuel and Reed split loyalties in the 2008 US Presidential election. Reed worked with Senator Hillary Clinton, penning the debate zinger, “change you can Xerox (
http://www.politico.com/news/stories/1108/15314.html).” Emanuel threw his support to fellow Illinoisan Barack Obama and was selected to be the new President’s Chief of Staff immediately upon the conclusion of the campaign. With the appointment of Senator Clinton to lead the State Department and multiple additional Clinton White House veterans to other posts, the split between the authors seems to have been temporary; the shared ideology intact.

As Obama’s actions reinforce his belief in the tenets put forth by Emanuel and Reed, as similarities exist between The Plan and Obama‘s Blueprint for Change booklet, and as he enters office on the wings of a broad mandate, small business owners and entrepreneurs have an opportunity to choose where they operate on the change curve. In a broad sense and at a high level, over the next several weeks this blog will dedicate itself to identifying the opportunities and challenges for these people and their businesses.

Objectivity will be a goal. Experts will be consulted and interviewed. Each topic will be addressed, as will changes that have occurred since publication--most significantly and consistently, the growing financial crisis that, three years ago, only a few had the courage to acknowledge and still fewer to confront.

The prongs of The Plan are:

1. Universal Citizen Service - “All Americans between the ages of eighteen and twenty-five should be asked to serve their country by going through three months of basic civil defense training and community service (P. 54).”
2. Universal College Access - “[W]e will give the states tuition grants to make college free for those willing to work, serve and excel (P. 55).”
3. Universal Retirement Savings - “From now on, every job ought to come with a 401(k) (P. 55).”
4. Universal Children’s Health Care - “[C]ut the cost of health care so that every business can afford it and every child in America can at least get it (P. 55).”
5. Ending “Corporate Welfare” - The authors' central strategy to fund the aforementioned goals (P. 56).
6. Tax Reform - Simplify the tax code (P. 138), establish a corporate flat tax of 35 percent (P. 138) and increase the overall tax burden on the wealthy while decreasing it on families earning less than $100,000.00 per year (P. 145).
7. Winning the War on Terror - “[A]dding to the special forces…expanding the US Army by 100,000 more troops…a new GI Bill (P. 56),” and other reforms.
8. A New Energy Policy - “[A] sweeping campaign to develop new energy technologies (P. 56)” centered around decreasing dependence on foreign oil by emphasizing hybrid vehicles (P. 167).

Next week’s post will analyze the Universal Citizen Service notion, and suggest its potential impact on small businesses. Eventually, we will explore The Obama/Biden Blueprint for Change, and compare and contrast it with The Plan and current events.

Again, the goal of these explorations will be to identify and illuminate the opportunities for small businesses; to provide an opportunity to ride on the crest of the wave of change.

With the possible exception of current macroeconomics, the ambiguous and omnipresent “Web 2.0” phenomenon poses perhaps the most currently perplexing quandary for small businesses. Many feel the former pressuring them to develop their presence on the latter. Additional pressure accompanies the uncertainty surrounding the newness of the medium, both in terms of the sheer array of sites and the differences among them. Small business owners, especially--and ironically as they are the ones who stand to benefit most from effective use of the medium--struggle with managing the time requirements. Finally, a universal set of questions is developing but the answer set is different for each participant. Should I blog? Should I Twitter? On which sites should I maintain a profile? How frequently should I update this profile?

This installment offers high level best practices and a look at the differences among some higher profile players.

So, really, what am I to do?
The good news is that for those with resources to invest, there are experts capable of putting you on the cutting edge in short order. And for those who are just scrimping by, a ton of free information is available. A good place to start looking for them is…where else?…the internet…In any event, here’s the high-level summary of what they’re going to (or should) tell you.

First, decide what you want Web 2.0 to do for you. Web 2.0 can eat your time like potato chips so beginning with an clearly defined end in mind is crucial.

Next, research. Learn the differences among the entities. Pick a few that give you access to your audience. Then, learn what features and options each of those offers, and at what cost.

Each entity will revolve around a “profile.” Building a profile for each of them will take time that should be spent selling. I suggest constructing standard content and storing it in a local document file so that you can simply copy and paste. When you update this file, then, repeat the copy and paste procedure. Some adjustments from site to site will be required but this will substantially reduce your startup and maintenance requirements.

Set parameters and self-imposed limitations for the use of the tool. It’s easy to get sucked in…and this indirect selling, while necessary, must take a backseat to direct revenue pursuits. What works for your strategy…Does it benefit you to establish yourself as a “best answers” person on Linked In? If so, budget 15 minutes or so into every other day for Linked In “Q&A.” Do you need to expand your network locally? Make sure you’re checking Meetup.com once or twice a week to see what groups have been started or are scheduling new events in your area. Email updates are available for these two examples…are you the type of person who gains or loses time by shifting notices to email? Set your notification tactics accordingly.

Facebook
As alluded to in the previous post, Social Networking sites are what magazines used to be: There are a few for most anybody and something for everybody. If you’re focused on international business, you’re a Xing person (who also needs a Linked In presence). If you have a consumer product, creating (a profile, and) a (free) Page for your business on Facebook is recommended. What is important to realize about Facebook is that it lends itself to personal social interaction. It is not a realistic expectation to separate your personal life from your professional life on Facebook. Your friends from high school will find you and send you silly messages. Are you any fun? If so, I say play along. In addition to the aforementioned Page opportunity, Facebook offers other business-oriented widgets. For example, I belong to a group on Facebook called “I’m an Entrepreneur.” Periodic updates from this group are often worthwhile.

Twitter
Twitter is a different animal: 140 characters to “Tweet,” which means to answer the question, “What are you doing now?” My advice for those of you who plan to answer this in a social vein (“Mike is doing laundry.”) are best off leaving that to Facebook. I use Twitter to post links to current articles of interest to my target audience and to promote this blog. On Twitter, people and entities “follow” one another. This means that if I am “following” you, every time you “Tweet,” I see it on my Twitter page. So: if I sign on to “follow” you and know more about when you do laundry than how your knowledge and connections can help my business, I will probably follow you for a very brief period.

Verticals
If you’re in TV, film or a related industry, Variety Magazine has a site called, “The Biz.” In essence, if you learn that there’s not a social network set up for your vertical, you might start one. But there’s a ton…Ning (not to be confused with Xing), Biznik, Bizwiki, Naymz (for job seekers), and of course MySpace (which still seems focused on high schoolers)… Again, pick your spots based on the access they grant to your target audience and the achievement of any other goals.

Seize this day.
Should you "Web 2.0?" Yes, definitely. As big companies pull back in the current economic environment, an enormous opportunity is presented for small companies to use these low- to no-cost venues to brand and proliferate their value propositions.

The Web 2.0 Conundrum

With the possible exception of current macroeconomics, the ambiguous and omnipresent “Web 2.0” phenomenon poses perhaps the most currently perplexing quandary for small businesses. Many feel the former pressuring them to develop their presence on the latter. Additional pressure accompanies the uncertainty surrounding the newness of the medium, both in terms of the sheer array of sites and the differences among them. Small business owners, especially--and ironically as they are the ones who stand to benefit most from effective use of the medium--struggle with managing the time requirements. Finally, a universal set of questions is developing but the answer set is different for each participant. Should I blog? Should I Twitter? On which sites should I maintain a profile? How frequently should I update this profile? And what does SEO stand for anyway?

This installment will address the industry at a high level. Future installments will seek to drill down into the medium: The players, best practices and examples of successes and failures.

What’s in a name?
This medium is simultaneously referred to in a number of ways. “Social Networking” and “Social Media” are two of its monikers; while these do accurately describe the core original purpose, they neither encompass the scope expansion already experienced nor are sufficiently medium-specific. “New Media” is simply too broad and problematic. Despite its ambiguity and because it seems the industry is trending toward using this nomenclature, I will in this and future installments refer to the industry as “Web 2.0.”

Regardless of market or medium, it is paramount to realize that presence without strategy and commitment are counterproductive. As with any medium (and with eternal thanks to Marshall McLuhan)--be it a brochure, radio spot or convention--your Web 2.0 presence is your message. Clarity, consistency and coherence are critical opportunity and risk areas into which we as business owners are compelled. As so much of business management is a search to minimize risk and uncertainty, best practice here is to research and understand the entities and options and choose a strategic path toward specific goals with a realistically manageable set of ongoing tasks…and embrace the notion that “ongoing” is the nature of this beast.


Past and Future
Prior to the proliferation of the internet, the magazine industry was the epitome of a low-risk, easy-profit medium. Cheap to produce and deliver with easily-identifiable and endless niche demographics, print magazines provide low, controllable barriers to entry and exit compared to electronic or daily print media. With the advent of the internet and its inevitable progression to user interactivity, we now observe the consequences of traditional media outlets who failed either to acknowledge or change the disruptive nature of the new medium. As the marginal price, for example, of a classified advertisement quite predictably made its way to zero, the already mature print industry stayed with its model…and now we observe shakedown which will eventually include the most hallowed names in the industry, tragically but perhaps fittingly with a whimper and without mourning. Magazines that have weathered the storm have done so by appealing to audiences of light- or non-users of the internet or by employing the internet and other media as strategic complements or reinforcements.

The primary lesson is that change must be embraced and acted upon, and strategically. Once upon a time a Bachelor’s degree gave a job candidate a significant advantage; now a targeted Master’s degree is a prerequisite for many entry-level positions. Because Web 2.0 is so easily entered and can be maintained at some level with little expertise, ownership within the sphere is a fundamental requirement at present. A secondary lesson is that, anymore, no medium stands alone. Interactivity is increasingly and irreversibly pervasive in all aspects of our lives.

The aspect with which I am currently most fascinated, and about which I fail to find consensus among experts, is the development of the industry. You’re about to spend valuable time setting up and maintaining your Web 2.0 presence; you need to know your horse will run for the long haul. Every industry (not just print media) reaches a point of maturity and experiences consolidation and shakeout. What will this look like for Web 2.0? Will the cycle be contracted in the same way the technology progressed? Or will it be extended by the virtually nonexistent barriers to entry and exit? What incremental innovations will prove defining differentiators?

I do think that big companies will be strapped to keep up; that this is a medium that rewards speed and the ability to change--two things larger companies either resist or simply cannot do. For any smaller operators with imitative, substitute or complementary products who can identify the whereabouts of their low-hanging fruit and beat the larger entities on cost, strike now. The iron is hot.

Here’s the “teaser.”
The next installment will begin to address best practices for strategic and tactical startup and maintenance. Until then, I recommend small business owners look into LinkedIn, Facebook and Meetup.com.

Get your message out!